UK customers angry at agency model; considering piracy | TeleRead: News and views on e-books, libraries, publishing and related topics

UK customers angry at agency model; considering piracy | TeleRead: News and views on e-books, libraries, publishing and related topics: "Other users suggested this move could lead to greater book piracy. Caroline P said: “I can’t believe I’m saying this . . . because I have never ever downloaded files illegally. Not even once. And now I’m considering it. Because if publishers want to rip ME off, maybe it’s not so wrong to rip them off?”"