Monday, February 7, 2011

Antifeatures: deliberate, expensive product features that no customer wants - Boing Boing

Antifeatures: deliberate, expensive product features that no customer wants - Boing Boing:
"Free software advocate Benjamin Mako Hill's lecture on 'Antifeatures' for the Free Technology Academy is a fascinating look at the ubiquitous 'antifeature' -- that is, a deliberately designed product feature that none of the product's users desire. Examples include cameras that block saving images as RAW files, phones that are designed to identify and drain third-party batteries, and, of course, printers that are designed to reject third-party ink.

Mako makes a compelling case that these sorts of features are endemic to proprietary technology, and that free and open technology are the antidote to them."